Shipping Policy
ORDER PROCESSING
Please allow 12 hours (during business hours) for us to process your order. Expect an email within 24 hours to let you know your order is on the way! Business hours are Monday through Friday 8am to 4pm.
STORE PICKUP
205 SW 30th Street, Fort Lauderdale, Florida 33315
Orders can be picked up daily, from 8am to 4pm. An email will be sent when your order is ready for pickup.
LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 20 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Orders placed before 2pm during store hours (8am-4pm) will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open. When your order is ready for delivery, you will receive an email or call.
FLAT RATE SHIPPING
Orders are generally shipped within 12 hours using customers selected shipping provider (USPS, UPS, Fedex). Orders placed after 2pm will ship the following business day. All orders ship from our Fort Lauderdale, Florida warehouse.
DOMESTIC SHIPPING RATES AND ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING
Shipping charges for your order will be calculated and displayed at checkout. Contact us at info@lat26degrees.com for more options. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lat 26° is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@lat26degrees.com with your order number and a photo of the item’s condition. If you have any further questions, please don't hesitate to contact us at info@lat26degrees.com